Enquiries / Phone orders: 01254 265212
Open 9am - 5.30pm Mon - Sat, 10:30am-4:30pm Sun. After sales: 01254 265303

Delivery Information

Last order dates for delivery before Christmas 2014

For all items with next working day delivery: order by: 2pm Tuesday 23rd December (Remember to choose 'Next Working Day Delivery' at the checkout!)

For digital and acoustic pianos : order by: 2pm Monday 22nd December

Delivery charges

FREE DELIVERY ON ALL ORDERS OVER £149 - We are happy to announce free UK mainland delivery on all orders over £149

Delivery charges are based on the size and weight of the item(s) in your order, and in some cases your location. A standard next day carriage charge for UK mainland addresses is shown on the shopping basket page, but you can change delivery method later in the checkout. Just click 'buy' to add an item to the basket (you can always remove the item later).

If you order several items in the same order, the delivery charge will usually be much less than ordering seperately. For more information please contact us.

One Hour Delivery Window

For UK deliveries sent by DPD courier, where available DPD will email you with a delivery day and a one hour estimated delivery window. If that's not is not convenient, you can arrange for an alternative delivery date.

Delivery Methods

We use several delivery methods, depending on the item being sent, your location, and the delivery service you've chosen:

Orders normally need to be signed for. If no-one is available, a card will be left so you can arrange a re-delivery. Please check your order before signing.
Normally, delivery will only be to your card's billing address. Delivery to a different address is only available by request, and is subject to certain conditions. Any redirection of an order after it's been despatched may incur an extra charge.
Please note that most of the above services operate Monday to Friday only, and delivery will be to ground floor only (unless arranged in advance) For more information please contact us.

Delivery Times

Delivery Areas