Part Exchange Your Musical Instruments

Looking to upgrade your gear? Whether it’s a guitar, bass, amp, piano, keyboard or something else musical, we could help you make it quick and hassle-free. Fill in the form below, click “Submit” and we’ll be in touch. Easy. Need more info on how it works? Read the FAQs.

FAQs

How does it work?
Fill in the form above and click “Submit”, then we’ll take a look, check the market value of your gear and be in touch as soon as possible with a fair offer. Once the terms of the deal are agreed, we can proceed with the part-exchange/sale in one of two ways, either –

1. In-store, or;
2. By shipping your gear to us

For deals being made in-store – Firstly, please wait for a response to your submission and agree a time with us to come and do the deal before heading to the shop. When you arrive, the condition and any details you submit about the goods will need to be confirmed by a member of our team. The transaction will then be processed through our till system and you can walk out with your new gear on the same day (or cash, if you’re selling instead of part-exchanging).

If you’re opting to ship your gear to us instead – The condition and any details you submit about your gear will need to be verified by a member of our team when it arrives with us. Once this is done, we’ll confirm with you and get your new gear shipped out if you’re part-exchanging, or deposit the funds in your bank account within 1-2 working days if you’re just selling your gear.

What if you don’t agree with my condition/details?
It’s important to be honest and up-front about the condition of your goods. If upon checking them, we believe the description you gave isn’t accurate, we’ll most likely revise the offer but could choose to cancel the offer entirely. If we cancel the offer and you have opted to ship your gear to us, you can either collect from the store or we’ll return them to you by our preferred courier service (usually DPD). If you’d like a return by courier, you’ll need to pay the return shipping cost. As a rough estimate, this is usually around £20 per parcel including insurance for non-heavy goods items under 25kg to mainland UK addresses.