We're open as normal for online orders and shipping orders on time.
Our Click and Collect service is now available. Order online and choose to collect in store , and your order will be available for collection at our Blackburn store. read more about our Click and Collect service
The physical store in Blackburn remains closed during June until we decide it is safe to re-open. There is no date set for re-opening, but we will update this page with any future details when the time comes. In the meantime, we thank you deeply for your continued custom and recommend ordering online instead.
Every order is covered by our 14-day, no-quibble, moneyback guarantee (t&cs apply). Plus, there’s free delivery on orders over £99 using a fully trackable delivery service. Our chosen courier, DPD, is operating a social distancing "contact-free" delivery process as standard and is currently delivering on time for 99.99% of parcels.
The phone lines are running a limited service, so please contact us using our live chat service instead on weekdays between 9:00am - 5:30pm. To get in touch, just click the orange circle in the right-hand corner of your screen and we can help with anything you might need.
Thank you for supporting us in this difficult time and we hope you and your loved ones are safe and well.
Check out answers to the most common questions in our FAQs. If you can't find what you're looking for there, you can get in touch with us in a bunch of different ways...
Hit the orange circle in the right-hand corner to chat online with us. We're live during working hours and usually answer within a few minutes. When we're not here, we'll pick it up as soon as we're back. You'll always speak to a real person - no robots here!
Note: Due to the Coronavirus situation, we're running a very limited phone service. Please use our online chat service or email firstname.lastname@example.org if at all possible. Limited service phone lines are open 9am - 5pm, Monday - Friday and 9am - 12pm, Saturday. Excluding bank holidays when phone lines are closed.
Note: the Blackburn store is currently closed temporarily until further notice to protect customers, staff and wider society due to the Coronavirus outbreak.
We're closed on Sundays and all English bank holidays.
Planning on visiting us? Nice one, you're in for a treat! You can find us at 1 Nab Lane, Blackburn, BB2 1LN. We're within an hours drive from Manchester & Liverpool with both the M65 & M6 motorways nearby. If you're coming in for something particular, please get in touch ahead of time to check stock availability - especially if you're coming a long way.
Road - Directions by road. When you get into Blackburn, head for Feilden Street, BB2 1LN, we're on the ground floor of Feilden Street car park towards Blackburn College and Reel Cinema. We're around 7 miles (12 minutes) from Junction 31 of the M6 and 2 miles (7 minutes) from Junction 6 of the M65. Parking is available directly adjacent to the store at Feilden Street multi-storey car park. Prices can fluctuate, but start around £1.20 for 1hrs parking.
Train - Directions by train. We're around a 9-minute walk from Blackburn Railway Station (BBN) with regular direct connections to Manchester, Liverpool, Preston, Bolton, Blackpool, Burnley, Halifax, Bradford, Leeds, York & beyond. Get walking directions from the station
You can also contact us using the form below: